Product Warranty

  1. Image Bollards warrants the equipment manufactured and installed by it to be free from defects in materials and workmanship for 12 months after supply and/or installation.
  2. Image Bollards will repair or replace at its option any product or part which it determines to contain defective material and workmanship. Defective parts must be returned to Image Bollards for repair or replacement. Costs associated with the return of the goods will be the responsibility of the sender. On site repairs will incur travel and labour charges. Liability for replacement parts or repairs carried out by Image Bollards does not extend the original twelve month warranty period.
  3. Image Bollards’ warranty does not extend to ‘fair wear and tear” or negligent or incorrect use of the product. Fault or failure caused by Acts of God, terrorism, accidental damage, maltreatment or interference with the product is specifically excluded. This warranty is in lieu of all other warranties expressed or implied.
  4. Installation must be in accordance with Image Bollards installation, operation and maintenance instructions. Unauthorised installation, alteration or repair carried out by unauthorised parties cancels all liability for any consequences arising there from.